Thank you for choosing Pieceful.
If you have any inquiries, please contact us via the email below.
Q. How do I delete my account?
You can delete your account by navigating to App > Profile > Settings > Delete Account.
Please note that you will be asked to type "Delete Account" to confirm. Once done, all your data will be permanently deleted.
Q. Photos are not uploading.
Please check your network connection. Ensure that your Wi-Fi or mobile data is turned on and stable.
Q. Face recognition is not working.
A clear, front-facing photo must be registered in the child's profile for the feature to work. Please check and update the child's photo in Settings.